PLANO, Texas – Claimed advice on about 650,000 barter of J.C. Penney and up to 100 added retailers could be compromised afterwards a computer band went missing.
GE Money, which handles acclaim agenda operations for Penney and abounding added retailers, said Thursday night that the missing advice includes Social Security numbers for about 150,000 people.
The advice was on a advancement computer band that was apparent missing aftermost October. It was actuality stored at a barn run by Iron Mountain Inc., a abstracts accumulator company, and was never arrested out but can’t be begin either, said Richard C. Jones, a agent for GE Money, allotment of General Electric Capital Corp.
Jones said there was “no adumbration of annexation or annihilation of that sort,” and no affirmation of counterfeit action on the accounts involved.
Iron Mountain agent Dan O’Neill said it would booty specialized abilities for addition to accumulate the claimed abstracts from the tape. He said the aggregation regretted accident the tape, “but because of the aggregate of advice we handle and the actuality bodies are involved, we accept occasionally fabricated mistakes.”
Penney said it had been told of the bearings and referred added inquiries to GE Money.
Jones beneath to analyze the added retailers whose customers’ advice is missing but said “it includes abounding of the ample retail organizations.”
Jones said GE Money was advantageous for 12 months of credit-monitoring annual for barter whose Social Security numbers were on the tape.
Incidents like this add to customer affair about fraud. The Identity Annexation Resource Centermost says there was a six-fold access aftermost year in the cardinal of annal arise compromised in the United States — to 125 million.
Data breaches can axis from hacking, as able-bodied as the concrete accident or annexation of computers of abstracts accumulator equipment.
TJX Cos., buyer of the T.J. Maxx and Marshalls retail chains, arise aftermost year that tens of millions of acclaim and debit agenda owners were apparent to artifice back hackers blanket abstracts while it was actuality transmitted wirelessly.
It took GE Money two months to reconstruct the missing band and analyze the bodies whose advice was lost. Since December, the aggregation has been advice consumers in batches of several thousand and cogent them to buzz a alarm centermost set up to accord with the breach. The notification is accepted to be completed aing week.
Penney’s agenda holder Elizabeth Rich of Everett, Wash., got one of the GE Money belletrist adage her name, abode and annual cardinal may accept been compromised. She was told her Social Security cardinal was not on the tape.
The letter, active by GE Money President Brent P. Wallace, apprehend in part, “We accept no acumen to accept that anyone has accessed or aished your information. The pieces of advice on the band would not be abundant to accessible new accounts in your name, and we accept implemented centralized ecology to assure your annual cardinal from abusage due to this incident.”
Wallace said in the letter that Penney “was in no way amenable for this incident.”
The Penney name didn’t arise on the envelope Rich received, and she anticipation it was a acclaim abode back she saw the GE Money acknowledgment address.
“I anticipate the boilerplate customer has befuddled abroad that GE Money letter because they don’t apperceive it’s about J.C. Penney,” Rich said. “Not everybody opens clutter mail.”
Rich said she canceled her Penney agenda immediately.
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