SAN DIEGO (KGTV) –A South Bay woman contacted Team 10 about an online car rental aggregation she says took her money.
Irene’s accepted car is several years old and is not consistently reliable.
“It was overheating for awhile,” said Irene, who beneath to use her aftermost name.
In the meantime, she capital to hire a car. She begin the website, economybookings.com.
A adumbrative took her advice over the phone.
“I went with this aggregation because it was low (priced),” Irene said.
Irene anticipation aggregate was acceptable to go until she went to aces up the car at Thrifty Car Rental by the airport. She said the agent told her she was a bounded resident, so she could not hire the car.
She approved calling Economy Bookings, but has not been able to ability anyone.
“It’s aloof a recording,” Irene said.
She showed Team 10 the emails allurement for a refund. She says the aggregation still took the money from her debit card.
“It came out to $428,” Irene said.
On their website, Thrifty said at its airport locations, you will be appropriate to “provide affidavit of a acknowledgment airline flight.”
However, Irene busy through a third party. She said the being she batten with at Economy Bookings never told her that.
After several calls and emails, Team 10 got a authority of addition at Economy Bookings. A adumbrative called Russell said the aphorism about bounded citizen was not accounting on their agreement and conditions. He said an analysis is accessible into Irenes case.
“I’m absolutely mad,” Irene said. “Either accord me my money or let me use addition car.”
The Economy Bookings adumbrative said the aggregation is based in Latvia, alike admitting there is a New York buzz cardinal to alarm if there are any questions.
There are several bad reviews on the online analysis site, TrustPilot.
Irene acclimated a debit agenda for the payment. The Better Business Bureau recommends application a acclaim card, back it about offers added artifice protection.
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