Q: I affected some photos from my camera’s anamnesis agenda to a anew created binder on my two-year-old Surface Pro book PC, application a USB agenda reader. I could see the photos afterwards I transferred them, but back I restarted the PC the photos were gone. I haven’t gotten any “low memory” warnings. What’s wrong?
— Angie LaMere, Bloomington, Minn.
A: I doubtable the photos weren’t absolutely affected to the Surface Pro tablet.
Try this archetype procedure: Connect the anamnesis agenda to the Surface Pro via the agenda reader. Back the capacity of the agenda are displayed, archetype the photos as a group. Again actualize a new book in a altered binder on the Surface.
To do that, accessible Book Explorer and accept “this PC” (see tinyurl.com/y8buvpx2). On the appropriate ancillary of the screen, accept “desktop.” Actualize your new photos binder while central the “desktop” folder. Again adhesive your photos into the new folder. Back you aish the anamnesis agenda and aing any added programs that are running, your photos binder should be arresting on your tablet’s desktop screen.
If that doesn’t work, download Microsoft’s chargeless “USB Troubleshooter” software (see tinyurl.com/yaer7jtd).
Q: The iTunes affairs on my Windows 10 laptop doesn’t admit the CD burner, alike admitting the CD/DVD drive is accustomed by Windows Accessory Manager. What’s wrong?
— Deb Srsen, Minneapolis
A: You may accept an earlier adaptation of iTunes (version 126.96.36.199) that had problems afire music CDs on Windows 10. Apple has now confused on to iTunes adaptation 12.8, so try downloading that (see tinyurl.com/ycfuzl96).
If that doesn’t work, bifold bang on “DVD/CD-ROM drives” in Windows Accessory Manager. Back the archetypal name of the drive appears, appropriate bang it and accept “properties.” The consistent card will acquaint you whether the drive works properly. If it isn’t, aing the backdrop window, appropriate bang the drive archetypal name afresh and baddest “update driver.”
Q: I acclimated the accessible library’s about-face accessories to alteration some VCR movies to a deejay in the DVD R format, which will comedy in my PC and in my TV’s DVD player. But back I affected that DVD on my Windows 7 PC (it uses the DVD-RW format), the consistent deejay played in my PC but not in the TV’s DVD player. The additional deejay wasn’t “finalized.” What’s wrong?
— Elizabeth Fry, Colorado Springs, Colo.
A: You are bond two altered DVD formats, and creating a deejay your DVD amateur can’t use.
The DVD R architecture that the library uses is advised to put abstracts on a deejay once, again “finalize” or “close” the deejay by autograph acknowledging information, such as a table of contents. The DVD-RW architecture acclimated by your PC’s DVD drive is advised to actualize abstracts accumulator disks that can be accounting on added than once, so they aren’t finalized.
Either architecture will assignment on your DVD amateur — provided that you alpha with the aboriginal cine data, not a DVD archetype of it.
The solution: Convert your VCR movies to PC files (see tinyurl.com/mgfuhte). Later you can bake those files to a DVD-RW deejay that will assignment on your TV’s DVD player.———
ABOUT THE WRITER
Steve Alexander covers technology for the Minneapolis Star Tribune. Readers may address to him at Tech Q&A, 425 Portland Ave. S., Minneapolis, Minn. 55488-0002; email: firstname.lastname@example.org. Please accommodate a abounding name, burghal and buzz number.
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