MetLife loses Tricare dental contract, this Reservist rejoices. Before deploying, I get a postcard allegorical me our ancestors dental allowance had changed. Curious, I alarm MetLife. Yep, that agency you were canceled for non-payment. Why? Autopay wasn’t working, money didn’t appear out, my fault, no allowance for you. Fair enough. I pay premiums through end of MetLife arrangement (Hooray, and abounding acknowledgment to whoever pulled the bung on them!) and arch off for deployment.
What do I acquisition on my boastful return? A bill from MetLife for me — not my ancestors — to the tune of $250 for exceptional payments extending aback to 2015. After a quick alarm to United Concordia to affirm that I, a reservist on continued alive assignment orders, had been covered by them and NOT MetLife, I accord our accompany of MetLife a call. Account rep tells me I owe aback premiums, I disagree, I absorb some time on hold. Gosh! Looks as if that bill had been canceled, and I can aloof abstain it. Huh. “Were you activity to accelerate me article to let me apperceive that I didn’t accept to pay that bill?” “Nah, we don’t accept the arrangement anymore, no added belletrist to be beatific out. Good affair you didn’t pay it, though”, huh?
I additionally asked about the $100 bill for the ancestors plan backdated exceptional changes. Seriously, no added advice than that: you owe us some money. I acicular out that, accustomed the added bill actuality absolutely bogus, I bare added to go on than that. The account rep told me she’d accept to attending into the matter, and that she’d alarm me back. If I were a action man, I’d bang bottomward a fiver that I’ll never apprehend from them again. In short, if the address in which MetLife handled announcement for the Tricare dental arrangement holds for the aggregation in general, avoid. Aloof break away. Best case scenario, incompetent; affliction case, absolute fraud. I ambition I knew the backstory to them accident the contract. I wouldn’t be afraid to apprentice addition anguish up in jail.
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